FAQs

Are your products vegan?

Our Bright gel mask is Vegan.

Though LUCID Essence Brightening Mist is not Vegan, it does contain N-acetyl glucosamine (a powerful brightener that is awesome for skin moisture and even tone). It’s derived from shells of crustaceans obtained as a byproduct of the shellfish industry.

Are your products Gluten Free?

Yes, we are Gluten free!

How long do your products last? Do they have a shelf life?

How quickly you go through the product will depend on how often you use it. Our Grande jar of BRIGHT gel mask (3.38 oz) will last a few months, even if used every day.

The general shelf life of our products is 12 to 18 months from the manufacturing date (which is on the bottom of the jar). Because we are using natural preservatives the products don’t have a super long shelf life and you are encouraged to use the product promptly and not stock up. We make our products in small batches so they stay fresh. 

When is the best time to apply the mask?

The best time to apply BRIGHT is at night and before a nice night oil. BRIGHT will help your other products work better on your skin overnight. Since Bright has exfoliant properties, we recommend not using an exfoliant immediately before use.

You can use BRIGHT once a week or multiple times depending on how much your skin likes it. Listen to your skin as it will direct you on how long or how much to apply.

How should I incorporate BRIGHT gel mask mask into my existing skin care routine?

If you are already using a glycol or AHA product, I suggest trying BRIGHT instead for a week and see how you like it. It may be too much for your skin to use both, or you might find them complimentary. Again, listen to your skin. You can use BRIGHT 1 - 3 times a week as a leave on mask, or you could use a smaller amount as a rub on and wash off cleanser every day like we do. Bright gel mask is great before toners, essences, serums oils and creams!

Do you use Parabens?

Nope!  We do not use parabens, synthetic fragrances, phthalates, or sulfates in any of our products.

How do you use to preserve your products?

We use natural preservatives of radish root and coconut ferments as well as a natural preservative from aspen bark.

What if it burns in areas like my nose creases?

If it burns more in certain areas, use a thinner layer or don’t put it on those areas at all. The pores around the nose are more open, so the tingle can be more intense there. If it feels like it’s burning, wash it off.  Your skin may need time to acclimate to the full 30-minute leave on. You don’t have to endure pain for it to be working.

What if I don’t feel anything?

If your skin is not sensitive to the tingle, that doesn’t mean it’s not working either.

Sometimes we have more oils, grime or buildup of dead skin cells on our skin’s top layer than other times. Next time you use it, you might feel it more. Either way it’s working.

Do you ship internationally?

Why yes, we do! Our rates are based on weight.

 

 

 

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